🖐️Legal
Introduction
BitSpin Games, operating at bitspin.bet, is a virtual gaming platform that offers various games and entertainment options to users worldwide. In line with our commitment to transparency, fairness, and user protection, these terms and conditions outline our key principles and policies.
Assurance of Provable Fairness
At BitSpin Games, we prioritize the concept of provable fairness in our gaming operations. Our platform ensures that random numbers and sequences are generated in a transparent, validated, and impartial manner. We utilize an independent third-party service to create these random values, which are distributed to users through a specialized API. Key aspects of our provable fairness system include:
Ticket-Based Random Number Generation
Users are allocated tickets that enable them to generate random numbers or sequences.
The system allows users to inspect and authenticate the status of their tickets independently.
BitSpin Games cannot manipulate or control the random values produced; they are solely determined by the linked ticket, guaranteeing absolute randomness.
Verification of Game Outcomes
Our framework empowers users to verify:
The use of tickets for generating random values post-game conclusion.
The precise random value produced by the ticket.
The alignment between the game's outcome and the result determined by the random value along with the associated code segment.
This transparent process enhances the credibility and integrity of our platform, ensuring a fair and open gaming experience.
Jackpot and Coinflip Games
Games commence when a player places an opening bet, which triggers the issuance of a ticket displayed in the user interface.
The ticket remains inactive until the game's termination.
After the game concludes, the ticket generates a random sequence, which players can verify was produced by the appropriate ticket.
Players can authenticate the game's final result using the provided code snippet and the random sequence.
Our commitment to demonstrable impartiality guarantees the fairness and openness of our gaming environment.
Anti-Money Laundering (AML) Policy
BitSpin Games DAO (BGD) is dedicated to complying with rigorous anti-money laundering (AML) regulations to provide a secure and compliant gaming platform. Our AML policy includes the following components:
Introduction
BitSpin Games DAO operates as a virtual gaming platform within the framework of a Decentralized Autonomous Organization (DAO). Our primary objective is to connect gamers globally in a safe and secure environment.
AML Policy Objective
We prioritize user protection through a three-level account authentication process, ensuring the accuracy of user information and the security of financial methods. We adapt safety measures based on customer nationality, origin, and payment practices.
Commitment to AML
BitSpin Games is committed to preventing money laundering by implementing significant controls and allocating necessary resources. We adhere to EU rules and obligations to prevent our services from being used for unlawful purposes.
Compliance with Regulations
Our AML program adheres to various EU and BE legislations relating to money laundering prevention, including EU Directives and BE laws.
Three-Level Verification Process
Initial Verification: Required for all users, may include document submission with personal information.
Intermediate Verification: Required for certain financial transactions, may involve ID submission and electronic checks.
Advanced Verification: Required for higher financial transactions, may request information regarding the user's wealth sources.
Customer Identification (KYC)
This includes an identification process, proof of address, and possibly a source of funds procedure.
Sanctions and PEPs
We employ www.opensanctions.org database for screening against open sanctions, political exposures, and more.
Risk Management
Our risk management strategy categorizes countries into three risk regions and includes measures such as AI system usage, enterprise-wide risk assessment, continuous transaction monitoring, and more.
Reporting, Procedures, Record Keeping
Guidelines are in place for suspicious transaction reporting, record retention, and internal procedures.
Training, Auditing, Data Security
BitSpin Games DAO mandates AML training for relevant employees, conducts regular internal audits, and ensures robust data security.
BitSpin Games Terms and Conditions
Know Your Customer (KYC) Guidelines
Compliance Measures
BitSpin Games (BitSpin) is dedicated to upholding stringent KYC regulations to establish a secure and lawful gaming environment.
General Overview
BitSpin's commitment to combating the misuse of funds and terrorism financing (AML/CFT) is unwavering. A fundamental aspect of our AML/CFT strategy is player identification. This document provides an overview of our KYC verification process and methods for monitoring unusual transactions.
"Know Your Client" (KYC) Process
Core KYC Principles
To participate in gaming activities on the BitSpin platform, players must create an account through our website. Key identification details required for registration include:
Full name
Address (including postal code and city)
Nationality
Birthdate
Valid email address (with email verification)
Username and password (with dual-entry verification)
Telephone number (with call or SMS verification)
Upon registration, a non-confidential activation link is sent to the registered email. After activation, players can access their account and add funds.
Players from countries listed under Restricted Jurisdictions cannot register or play on our platform, respecting regional gaming prohibitions.
The use of IP concealment methods such as VPNs, proxies, or other means is strictly prohibited under BitSpin's general terms.
Extended KYC Guidelines
BitSpin's verification team may undertake additional verification processes for deposits or withdrawals equaling or exceeding 3000 Euros/USD, and this may also apply to smaller payouts or random security assessments. Verification methods may include National ID cards, passports, personal account number cards, proof of residence, or self-photos for authentication.
To ascertain the source of funds used for betting, additional information such as employment or income data, supported by documents like bank statements, may be required.
All personal information submitted to or retained by BitSpin will be handled in accordance with our Privacy Policy, which outlines our data management practices.
Anti-Money Laundering (AML) Protocols
Player-to-player fund transfers are strictly prohibited, as they may facilitate money laundering. Vigilant monitoring of player behaviors, including deposit and playing patterns, is vital to deter potential money laundering. Our advanced tools allow us to efficiently manage each risk category.
In the event of any suspicious transactions, a report will be submitted to the Financial Intelligence Unit (FIU) of Curacao.
Membership, Deposits, Withdrawals, and Offers
Creating and Managing Your Membership Account
To participate in games on the BitSpin platform, you must register a personal Membership Account. Registration from locations where online gambling or cryptocurrency use in gaming is prohibited will not be accepted.
By registering, you acknowledge that you are compliant with the laws of your jurisdiction and that you are not using prohibited means to access our platform.
BitSpin cannot confirm the legality of our service in every jurisdiction; it is your responsibility to ensure that your activities on our platform are legal where you reside. If you are a resident in a Restricted Jurisdiction, you must not use the platform, and breaching this may lead to immediate closure of your Membership Account.
Additional Terms
Only one Membership Account per person is allowed. Multiple accounts will be suspended or closed.
Report any errors regarding your account or bet calculations promptly.
Accounts unused for 12 months may incur monthly administrative costs of up to 2.5% after an initial notice at 6 months.
Accurate registration information is essential, and false or misleading details may lead to account closure.
Safeguard your login details; you are solely responsible for their security.
Password changes will disable withdrawals for 48 hours for security purposes.
Deposits and Withdrawals
To play any game, your Membership Account must hold sufficient funds. You can fund your account using crypto-wallets and credit cards under your control, using only your own funds.
Withdrawal requests are subject to our policy, and crypto withdrawals are made to your specified crypto wallet address.
For withdrawals over $2000 USDC, BitSpin may carry out additional KYC verification, which also applies to smaller withdrawals as deemed necessary.
We actively monitor transactions to prevent money laundering. Any suspicious activity must be reported to BitSpin immediately. If legally required, BitSpin may suspend or close a Member Account and withhold funds.
Please note that funds used for playing are consumed instantly and are non-refundable.
Promotional Activities
Special offers, rewards, and promotions follow specific terms and are in addition to these general conditions. In the case of conflicts, specific promotion terms will prevail.
Closing Membership Accounts
You may close your Membership Account by contacting our customer support at support@bitspin.bet. Account closure aligns with the termination of these Terms and Conditions. If the closure relates to concerns about potential gambling addiction, please state this in your request.
Ethical Gaming Commitment
At BitSpin Games, we are dedicated to promoting ethical gaming principles within our community. As a leading entity in the gaming industry, BitSpin Games (referred to as "BitSpin") is committed to providing an exceptional gaming experience while prioritizing the well-being of our players. Gaming is a source of entertainment, and we emphasize the following principles for ethical gaming:
Recreational Activity: Gaming on our platform is intended for recreational purposes and not as a means to generate profit.
Personal and Professional Obligations: We encourage players to ensure that gaming does not interfere with their personal or professional obligations.
Financial Responsibility: Gaming should not lead to financial strain or difficulty.
Fostering Ethical Gaming Practices
To uphold these ethical gaming principles, we encourage players to adopt the following practices:
Setting Boundaries: Define in advance the time and resources allocated to gaming and adhere to these limits.
Taking Regular Breaks: Periodic pauses in gaming are essential to maintain a balanced view of gaming activities.
Seeking Support: If gaming becomes a concern, do not hesitate to seek help from organizations specializing in gaming-related issues.
Voluntary Personal Restrictions
BitSpin offers a voluntary self-restriction policy for those who wish to set personal limits. Players can deactivate their accounts or reduce their betting activities on our platform. To apply these restrictions, please use the self-exclusion tool found in the "Self Exclusion" tab within your BitSpin profile, or contact our support team for guidance on implementing these self-restrictions.
While BitSpin strives to support responsible gaming, we cannot be held accountable for cases where improper use of our platform goes undetected.
Resources for Problem Gaming
We strongly support ethical gaming and encourage players to refer to the following resources for information on problem gaming:
Tips for Enjoyable Gaming
For detailed insights into BitSpin's Self Exclusion policy, please consult our Self Exclusion section.
Access Control & Responsible Gaming
Access Control
BitSpin understands the importance of responsible gaming and offers an access control service to allow users to regulate their interaction with our platform. This service empowers users to reduce or completely block their access to our gaming offerings.
To initiate this process, you may find a dedicated tool within your BitSpin profile under the "Access Control" section or contact our support team for more detailed information. While BitSpin is dedicated to assisting in averting excessive gaming, we cannot be held accountable for undetected unauthorized use of our platform.
Resources for Responsible Gaming
For further information on responsible gaming and maintaining it as an enjoyable pastime, please consider the following resources:
Responsible Gaming Policy
Introduction
Gaming should be an enjoyable leisure and entertainment activity for most individuals. However, for some, it may lead to adverse consequences. BitSpin's Responsible Gaming policy is designed to express our commitment to responsible gaming and to mitigate potential harm for those at risk of compulsive gaming.
Responsible Gaming Philosophy
BitSpin's approach to responsible gaming aims to balance individual accountability with the ethical obligation of service providers, striving to minimize potential harm related to compulsive gaming.
Problematic Gaming
Compulsive gaming occurs when an individual loses control over their gaming habits, particularly regarding betting expenditures and the time devoted to gaming.
Customer Care Commitment
BitSpin is dedicated to fostering a secure gaming environment. We champion responsible gaming practices and provide assistance to help our customers manage their gaming behavior.
Collaborative Responsibility
BitSpin collaborates with governments, communities, and individuals to empower customers to regulate their gaming activities and provide support to those struggling with compulsive gaming.
Protection of Minors
BitSpin takes measures to shield minors from our platform. Our services are exclusively for individuals aged 18 years or older, and we recommend the use of filtering software to prevent access by minors.
Additional Support
For further assistance, our support team is readily accessible via email at support@bitspin.bet or through live chat to provide information about available support in your jurisdiction.
Terms & Procedures
Access Control Procedure
Access control signifies a pause in gaming activities for a designated period, either temporarily or indefinitely. Specific terms apply upon requesting an access control period, including:
A 24-hour cooling-off period after receiving a confirmation email.
Account balance restrictions during the access control period.
Restrictions on fund withdrawal during the access control period.
The requested access control is binding and non-negotiable until its expiration. BitSpin cannot be held liable if attempts are made to bypass it.
Any wagers, rewards, or promotional entries during an access control period will be nullified. After the termination of the access control period, your account will be reactivated, with an email notification sent to your registered address. Refraining from depositing or wagering during the access control period is imperative.
Dispute Resolution
If you encounter issues or have complaints related to our services, please reach out to our dedicated customer support team through a Discord ticket or by sending an email to support@bitspin.bet. We prioritize swift and effective resolution of all concerns. In case of dissatisfaction with our internal resolution, provisions for dispute escalation are available to ensure a fair resolution to any issues encountered.
Contact Information
For inquiries about BGD's AML and KYC Policy, you may contact us at support@bitspin.bet.
By upholding these principles and policies, BitSpin Games aims to maintain a reliable and law-abiding space for gaming enthusiasts worldwide. Your use of our platform signifies your agreement with these terms and conditions.
For inquiries or assistance, please contact support@bitspin.bet.
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