📃Privacy Policy

Privacy Policy

The official privacy policy of BitSpin Games, the innovative platform for immersive gaming experiences. Overview BitSpin Games is deeply committed to preserving your confidentiality and ensuring a secure gaming environment. In essence, we exclusively acquire depersonalized usage insights, which bolster the refinement of our BitSpin Games platform, as well as user activity data to enhance our reward mechanisms. We maintain a stringent no-sharing policy, safeguarding platform and user information from third-party disclosure unless mandated by law. We also guarantee the incorporation of third-party services with stringent privacy safeguards mirroring our own. BitSpin Games Privacy Policy This constitutes the privacy policy of BitSpin Games, the proprietor and operator of BitSpin Games. Our Privacy Policy elucidates the management of your personal data, garnered through your affiliation with us, utilization of our websites (comprising mobile and tablet applications under our ownership and operation), and any interactions with you. We are unwavering in our commitment to preserving the confidentiality of the personal data we gather, employing it in adherence to the Privacy Act and this Privacy Policy.

Website Utilization By utilizing the website, you willingly concur with the stipulations of this Privacy Policy. BitSpin Games maintains the prerogative to amend this Privacy Policy at its discretion and is entitled to effect modifications as needed by publishing such alterations on the website. The revisions become enforceable instantly upon publication. Your continued utilization of the website denotes your endorsement of these amendments. Please be aware that this Privacy Policy does not pertain to external websites linked to our platform, over which BitSpin Games exercises no authority.

Personal Data

BitSpin Games may potentially obtain the following Personal Data from you:

  • Full Name

  • Email Address

  • Personally Submitted Preferences

  • Date of Birth

  • Country of Residence

  • Physical Address

  • Identification Number

  • Government-issued Identification

  • Geolocation Data

  • Device Information

  • IP Address

BitSpin Games accumulates this data through multiple avenues, including data input during registration processes and communication with patrons.

Data Collection

Objectives BitSpin Games exclusively gathers your Personal Data through lawful and ethical means, in line with its business operations, for the ensuing purposes:

  1. To carry out Know Your Customer (KYC) identity verification.

  2. If you opt to receive BitSpin Games' marketing communications.

  3. For processing your membership application with BitSpin Games.

  4. To provide services to you as a member.

  5. To verify your identity as a member and enforce security protocols, as well as comply with our legal responsibilities.

  6. To administer your member account.

  7. To augment and enrich your user experience on the website or via telephone, or to curate personalized information, services, or products suited to your preferences, possibly involving market research and promotions.

  8. To keep you informed about products or services we believe may be of interest, via email, SMS, or telephone communication.

  9. To compile aggregate data on members through demographic profiling, statistical database analysis for potential and existing stakeholders, and to facilitate efficient business operations at BitSpin Games.

  10. To respond to queries, comments, or requests.

  11. To determine members' liability for goods and services tax and other applicable taxes.

  12. To satisfy BitSpin Games' contractual, legal, and statutory obligations.

  13. To undertake suitable measures in the event of suspected unlawful activity or serious misconduct.

  14. To institute, exercise, or safeguard legal claims.

  15. To manage job applications.

Failure to furnish BitSpin Games with the requested Personal Data may impede our ability to process your membership application, offer our services, or respond to your inquiries or complaints. By engaging with BitSpin Games, becoming a member, or proffering Personal Data, you consent to BitSpin Games collecting, employing, processing, and potentially revealing your Personal Data in accordance with the aforesaid objectives and in accordance with the terms delineated in this Privacy Policy.

Direct Marketing and Opting Out On occasion, we may utilize your Personal Data to notify you about our products or services or promotional endeavors that we deem might be of interest or benefit to you. These notifications may be dispatched through email, SMS, telephone, or traditional mail. If you no longer desire to receive marketing or promotional materials from BitSpin Games in any format, you can contact us at any time via email at [support@bitspin.games] with your request, which we will expeditiously honor.

Intermittently, we may reach out to you regarding the management and administration of your BitSpin Games account. These communications may be initiated via any of the contact methods you have provided during member registration. Such communications do not alter your opt-in or opt-out status for direct marketing communications.

Management of Personal Data BitSpin Games adopts every reasonable precaution to ensure the accuracy and secure storage of the Personal Data collected. This data is stored as described in this Privacy Policy for the duration of your usage of our services or as required to fulfill the objective(s) for which it was gathered, provide our services, resolve disputes, assert legal defenses, carry out audits, advance legitimate business goals, enforce agreements, and comply with applicable laws. When Personal Data is no longer necessary for any permissible objective, including our legal and operational commitments, BitSpin Games will obliterate or permanently de-identify the held data.

Security of Personal Data You acknowledge that data transmission over the internet is not entirely secure. Consequently, BitSpin Games does not warrant or guarantee the security of any data you transmit to us. Transmission of information to BitSpin Games is undertaken at your own risk. However, once we receive your data, we implement reasonable measures to protect it from misuse, loss, unauthorized access, alteration, and disclosure. These measures encompass the use of password-protected systems and databases and Secure Socket Layer (SSL) technology. By utilizing our services or furnishing personal data to us, you consent to our electronic communication with you regarding security, privacy, and administrative matters relevant to your service utilization.

BitSpin Games mandates that its employees, agents, and contractors maintain the confidentiality of members' Personal Data and trading activity. Data disclosed on bulletin boards or within social media environments (e.g., Facebook, Twitter, Chat Rooms) is considered public information. BitSpin Games cannot guarantee the security of this category of disclosed information.

We undertake the responsibility of excluding minors from accessing our services and do not accept their information for the purpose of establishing a wagering account. However, ultimate responsibility for monitoring their children's internet activities, including using internet screening software when appropriate, rests with parents or guardians. Please remember to log out of your account after completing your online session, particularly if you share your device with others. You bear the responsibility for safeguarding and regulating access to your computer, mobile device, or any other device used to access the website.

Ultimately, you are solely accountable for maintaining the confidentiality of your username, password, and any account-related information. We urge you to exercise caution when using the internet and our website.

Access to Personal Data You can access the Personal Data collected by BitSpin Games by following the "Settings" link on our website or by contacting us through our support email. We endeavor to provide access to your Personal Data in the desired format within a reasonable timeframe. In certain situations, as outlined in the APPs, we may not be obligated to provide access to your Personal Data, especially when it might infringe upon the privacy rights of another individual. If access is denied for such reasons, we will furnish written notification of the denial, the rationale behind it, and the available complaint mechanisms.

Deletion of Personal Data

You possess the right to request the deletion of your personal data, provided there is no prevailing legal basis for BitSpin Games to continue processing or storing it. Please be mindful that this right is not absolute, and we may not be able to comply with your request if legally required to retain your data. You can request the deletion of your personal data by sending an email to our support.

Contact Information For inquiries, requests for access or corrections, or complaints regarding the handling of your personal information, please contact us through our support email or the customer support chat function on our website.

International Data Transfers All data we process may be transferred, processed, and stored globally, including in countries with data protection laws differing from those in your country of residence. We undertake measures to protect your data in accordance with applicable laws.

Legal Basis for Processing Under the EU General Data Protection Regulation, BitSpin Games processes your personal data based on the following lawful grounds:

  1. Contractual Performance: We process your personal data to fulfill our contractual obligations to you or our customers.

  2. Legitimate Interests: We process your personal data to advance our legitimate interests, provided they do not supersede your interests or fundamental rights and freedoms.

  3. Consent: In certain circumstances, we rely on your consent to process your personal data.

  4. Compliance with Legal Obligations: We may process your personal data to meet our legal obligations.

Supervisory Authority If you are situated in the European Economic Area, you possess the right to file a complaint with a supervisory authority if you believe our processing of your personal data violates applicable laws.

Privacy Policy Updates Please take note that BitSpin Games may periodically review, modify, and update this Privacy Policy to mirror our prevailing practices and obligations. We will publish the revised Privacy Policy on our website, with the changes becoming effective upon publication. We encourage you to routinely review this Privacy Policy to remain informed about its provisions.

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